Information & Policies
Contents
About US
CoolLaserPointers is committed to providing customers with the best laser products at best price. We also do dropship and wholesale business, contact us if you want to sell our products. We can offer you the best price, for we are the main partner of one famous Chinese manufacturer.
Contact Information
- Live Chat: Start a live chat
- Email: support@CoolLaserPointers.com
- Phone: +1 (985) 333 3109
- Address: 2595 Mountain Industrial Blvd STE 2，Tucker，GA 30084
Shipping Information
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US Domestic Shipping
Standard Shipping
FREE shipping! Items are shipped out from our ONTARIO, CA warehouse. Customers inside the USA are expected to get your laser pointers in 3~5 days after we shipped out. If items are out of our U.S. warehouse, they may be shipped from China factory, which usually takes 2 weeks for the delivery.Overnight Shipping
Overnight Shipping can be applied for our US warehouse available items. Customers need to pay extra shipping fees. Please contact us if there is no faster shipping option on the product page.
Please be noted that all orders(including Overnight Shipping orders) placed on weekends(after Saturday 08:00:00 UTC-8) will be handled on Monday.
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International Shipping
FREE shipping! We are now able to ship to Australia, Belgium, Brazil, Canada, Denmark, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Ukraine, and United Kingdom. Shipping takes 2-3 weeks.
Order Tracking
A shipment email with tracking number and carrier will be sent to you when the package is sent out. You can also find order tracking information in account dashboard when you are logged in.
Stock and Backorders
Technically, all items you can add to cart are in stock. The system is auto updating stock. If any backorders, we will notify you by email with details.
Accepted Forms of Payment
- PayPal (You can pay with PayPal even if don't have a PayPal account, as long as you have a debit or credit card)
- Credit Card(will be supported later)
- Wire Transfer(will be added later)
Warranty Information
CoolLaserPointers.com carries a 1-year warranty on all products for manufacturing defects or product failures.
Return Policies
- We have a hassle-free 30-day return policy.
- RMAs(return merchandise authorization) are approved for issues pertaining to manufacturing defects and misshipments.
- Returned products need to be in original packaging and condition.
- Make sure to include all materials, manuals, instructions, etc.
Discounts
- Current Activity: SNS Share 5%off Share a product you like on Facebook/Twitter/Pinterest/GooglePlus, you will get one 5% off coupon, shows above those SNS icon buttons. You need to use default checkout to redeem coupons.(a redeemed coupon)
- Most laser pointers are cheaper than our competitors'.
- Follow us on Facebook/Twitter/YouTube/Pinterest and subscribe our newsletter, you may get special offers and exclusive coupons.
- Weekly deals, up to 50% off, check here
- Few items are for big sale, check here
- For bulk buying, check wholesale laser pointers pricing here
Wholesale Pricing
Wholesale laser pointers, MOQ 5pcs, 200%+ MARKUP. Check here to learn more.
Dropship Services
You drop in orders, we ship out laser pointers. Check here to learn more.
Privacy Statement
CoolLaserPointers.com is committed to respecting and protecting the privacy of those who order from CoolLaserPointers.com. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If that option is selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
We use a tracking technology called a “cookie.” A cookie is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections.
If you want to delete your data on our site, you can request data deletion by email(to our service email "support@coollaserpointers.com").
User Data Deletion
If you want to delete your data on our site, you can request data deletion by email(to our service email "support@coollaserpointers.com").
Legal Disclaimers and Information
Copyright & Trademark
All content included on this site, CoolLaserPointers.com, such as text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of CoolLaserPointers.com. or its content suppliers and protected by the United States and international copyright laws. The CoolLaserPointers.com logo CoolLaserPointers.com (shown in color) is a Registered Trademark. CoolLaserPointers.com. graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of CoolLaserPointers.com in the U.S. and/or other countries. CoolLaserPointers.com.'s trademarks and trade dress may not be used in connection with any product or service that is not CoolLaserPointers.com.'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CoolLaserPointers.com…
Limitation of Liability
IN ALL CIRCUMSTANCES THE MAXIMUM LIABILITY OF CoolLaserPointers.com. IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. CoolLaserPointers.com. SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. CoolLaserPointers.com. SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT CoolLaserPointers.com. HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.